We welcome your complaints, comments and compliments. Letting us know what's working well, and what's not working helps us to improve and give you the great service you deserve.
Despite our best efforts sometimes mistakes happen, or things don't go according to plan.
If you are not happy with any aspect of your service experience, please get in contact right away so we can resolve your issues as quickly as possible.
Click here to fill in our complaints and feedback form online with as much detail as you can to help speed up the process. We will be in contact within two business days.
If you would like to know more, feel free to view our Complaints Procedure.
Loansbuddy.com.au is owned by Breezy Loans Pty Ltd ABN: 29 627 702 943 t/as Breezy Loans Credit Rep No. 514197 is fully licensed with ASIC and provide credit services under ACL 389610. If we could not provide you credit, we will help to match your credit enquiry with another lender partner from our panel of lenders who we think may help you. Our panel of lender partners are fully licensed with ASIC and follow responsible lending practice. We may receive referral fee if you decide to go with them once approved. However, they may ask you further information to assess your loan application where you can deal directly with that lender.The information on this website is general in nature and does not take into account your objectives, financial situation or needs & does not constitute any financial advice.We strongly recommend you take independent advice before choosing any loan product.